Nintendo and Microsoft have teamed up to create a new Nintendo Switch service, but it's not what you might expect. The Nintendo Switch Concierge Service, as it's called, is a free program that allows Switch users to schedule one-on-one meetings with a Nintendo representative. It is designed to help customers who have recently purchased the company's system answer all their pressing questions, such as setting up their console. Some of the topics include "Nintendo Switch 101" and "Games (Intro)". Customers can schedule a session through the Nintendo Switch Concierge website, and video calls are facilitated through Microsoft Teams. Of course, you'll need to specify what you want to discuss (you won't be able to ask Nintendo for Switch ports here) and agree on a suitable time. Your appointment will be placed at a table, which you can view on the Nintendo Switch Concierge website, and attendees will receive an email with more details at a later date. It seems that the service is only available in the United States, at the moment. There are a few things to keep in mind: session availability is limited on a first-come, first-served basis, and only those who have recently purchased a Nintendo Switch are eligible. By entering, you also agree that Nintendo "may collect video images of you, your voice, and your environment in order to interact with you with the requested service," which may be of concern to those who value their privacy.