Google reveals updated company profiles already before Christmas time

Google reveals updated company profiles already before Christmas time

As Black Friday approaches, Google has announced a series of updates aimed at making the holiday shopping season easier for small businesses. The biggest change is that the search giant will change the name of "Google My Business" to "Google Business Profile" before removing the Google My Business apps for Android and iOS next year. Going forward, the existing Google My Business web experience will be renamed "Business Profile Manager" and will be primarily intended to support large businesses with multiple locations. Small businesses will now be able to sue and verify their business profile directly in Google search or in the Google Maps application. When searching for your company by name, small business owners will see an alternative to sue and contrast the associated business profile. Once this is done, they will be able to edit their commercial information, including the address, hours of operation, photographs and more. As more users search for and interact with businesses using Google Search and Maps, Google has also added a new "in stock" filter to its search engine so shoppers can see if nearby stores carry a particular item. . Retailers in the US and Canada can sign up for Google Pointly for free from their business profile to automatically upload their product inventory to the store by connecting the service directly to their point-of-sale system. existing sale.

Messaging and customer calls

To help small businesses engage with customers more easily on Google Search and Maps, Google is rolling out a new feature called Call History for merchants in the US and Canada with verified business profiles. With call history, business owners can see which incoming calls from service customers are coming from their business profile and view useful analytics on incoming call performance. After adding the ability to chat directly with customers on Google Maps last year, Google will now let business owners see and reply to messages directly from their business profile in Google search. The company is also adding read receipts this month so business owners and customers of the service can know if their posts have been viewed. Les commerçants et les propriétaires d'entreprise peuvent se préparer pour la période des fetes chargée en réclaimant et en vérifiant leur profil d'entreprise sur la recherche Google et sur Maps, ce qui leur permettra d'interagir más facilement avec les clients existantes et potentiels online. Looking to grow your business online? Check out our lists of the best virtual trading platforms, the best virtual trading hosting, and the best CRM software.