Today we want to help you discover everything you need to know about
My Telmex, a portal specially designed for those who want to pay quickly and safely for any service subscribed with the telecommunications company
Telmex. Through this web page you will be able to download the corresponding invoices, in addition to consulting any useful information about this company with years of operations in Mexico. In this new article from
The comparison, You will know everything you need to be able to carry out any procedure, so pay attention to this guide that will surely be quite practical.
What are the services you will get when you subscribe to Mi Telmex?
These are some of the services that you can access just by subscribing to the Mi Telmex website:
- Inquiries and bill payments: Through this system, downloading the Telmex bill it will be much easier, but you will also have at your disposal a system that will facilitate the corresponding payment using a credit card.
- Paperless Telmex receipt: It is one of the options that you will have at hand. In this way, you will obtain an electronic invoice, making the process much more expeditious and environmentally friendly.
- Telmex store: The alternative of Online store will facilitate the purchase of any technological device from the comfort of home. The good news is that you will not waste time, money and effort when buying any product in specialized stores.
- Additional values: If you acquire the status of Infinity Clients, you will get some additional services that you can enjoy without major complications. These are antivirus and Claro Video.
- Telmex services: Another of the benefits that you will have access to in My Telmex is precisely the consultation of any of the online services. Thanks to this system, it will be much easier to make cancellations.
- Mobile WiFi in infinitum: You can have access to wireless internet services, through a WiFi connection in any public place. It will be possible as long as you have made the respective registration on the My Telmex page.
- Other services: Other benefits that you can also use are Telmex PDF receipts, request for technical assistance y Telmex receipt for business.
How to register My Telmex?
But to start using services corresponding to
My Telmex, it will be necessary to complete the registration. It is possible and simple as long as you follow the following steps:
- Step 1: Enter the registration page through the following link.
- Step 2: It will then be necessary complete the form with the data required by the system. The information requested is related to the corresponding line, whether residential or commercial.
- Step 3: The next step is Accept the terms and conditions.
- Step 4: Check your email inbox, as a confirmation message has surely arrived. In it, you will click on the available link to finally achieve account activation.
- Step 5: Now you will have the opportunity to enjoy each of the benefits of Telmex online.
Steps for account activation
Now that the registration phase has been completed, the next procedure will be account activation. For that, it is essential to follow these simple steps:
- Step 1: The first is Log In in My Telmex, using the link that you received in your email when you completed the online registration. As a user you must connect to the infinity network installed in your residence.
- Step 2: Now, if the contracted service is exclusively telephone line, a code will have to be generated from an email received. To do this, you will have to click on the option "Generate Code".
- Step 3: In the next step, you will receive a phone call through your Telmex line in the shortest possible time. This is when you will have to attach the corresponding code to achieve activation.
How can I know the debt of the Telmex receipt?
Now you will enjoy each of the services it offers. One of them is knowing how much you have to pay for the bill. But if you don't know what to do to have the information at hand, then pay attention.
1. Through the website
- Step 1: Access the My Telmex Internet page.
- Step 2: Locate the "My Account" option.
- Step 3: You will need to go to the section "Creat your account" to know useful information about the invoice you want to generate.
- Step 4: Finally, the system will require a series of data through a form that you will have to complete. Once you have done so, you will have access with the assigned Telmex number. This number is made up of at least 10 digits and to have full access, you will also have to add the respective password.
2. Use a mobile app
- Step 1: The first thing will be to download the application completely free, either in APP Store or Play Store. The app will be available for both Android and iOS operating systems.
- Step 2: If you have already downloaded, then follow the necessary procedure for activation.
Change or recover the password
have you forgotten your password? Well, it is an issue that can happen to anyone. In fact, it is so common that the system itself has enabled an option so that you can recover it. You must click on the option
"Did you forget your password" and the platform will tell you what steps to follow. Now, if what you need is to make a definitive change, you can also do it without major complications. First you must enter the option
"My profile", available for a quick update of personal data and password. But if what you are looking for is additional information or to communicate with an operator to receive personalized treatment, the option of
"Contact Us" is available. You will only have to offer the information requested by the system and case resolved. The next step is to describe your request or complaint in the comment box. The recommendation is to write a clear, concise and precise wording so that there is no room for knowledgeable hands. If you already have it ready, you just have to send it. You will have the answer in the shortest possible time.