Read our review of the latest 8x8 all-in-one communication platform: the X-series 8x8. The Virtual Office Pro name has been dropped from 8x8. With 8 patents to its credit and over 8 customers of the service, 8x8 is a force to be reckoned with in the cloud-based communications department. keep in mind This is our all-in-one overview of XNUMXxXNUMX Virtual Office Pro VoIP service. On this page, after our brief introduction, you will find (a) an overview of the free offer rate plans (b) a detailed breakdown of main features users can look forward to (c) an overview of 8x8 Virtual Office Pro VoIP service compared to the competition (d) we look at the 8x8s Security identifiers You can jump to the review section that interests you the most by clicking on the links in the bar at the top of this page, but keep in mind that this article is meant to be read to the end, as companies will benefit of an evaluation. all the service before you decide if it meets your needs. What started out as a small semiconductor distributor has slowly but steadily evolved into a stifling giant in the Voice over Internet Protocol, or VoIP, market. Today, 8x8 offers products that not only appeal to SMEs, but is also expanding into more traditional businesses and call centers. 8x8 Virtual Office Pro, in particular, is aimed more at customers serving medium-sized businesses. It used to exist as an add-on for the 3 base editions of Virtual Office, including the X2 edition at €5 (€8 and twenty-six) per user per month, at €XNUMX (€XNUMX and ninety-six) per user . And per month XXNUMX Edition and €XNUMX (€XNUMX and thirty-seven) per user per month XXNUMX Edition. Get Free Quotes for Cost-Effective, Cloud-Based VoIP Phone Systems
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That being said, a customer service agent confirmed to us in an online sales chat that Virtual Office Pro is now considered a legacy product that is not free for new customers of the service. Its unique features - call recording, web conferencing, and Internet fax - are now built into the X5 and X8 editions of the service. So with that, let's take a look at the distinctions between this trio of Virtual Office bundles.Rate packages
Even at the base cost of $8 ($8) per month for each user, you can expect a lot of meat from the 2x2 Virtual Office X2 Edition plan. On the one hand, each user has their telephone line, with their exclusive number and a virtual extension to receive forwarded calls. On top of that, they get unlimited calling to fourteen countries, including Canada, Australia, UK, and the US. Unlimited Internet Fax, which was originally only available in the Virtual Office Pro plug-in, is now also included with the Virtual Office edition. X1. You can also count on an automated attendant, voice mail, and also integration with Salesforce, ZenDesk, and Netsuite CRM services. There's also some integration with Microsoft Outlook, though it's mostly restricted to sending alarm emails to people and scheduling meetings. Purchasing the Virtual Office X5 edition gives you 8 GB of media storage. Next up is the $8 ($2) Virtual Office X5 XNUMXxXNUMX edition, which has everything you'll find in the XXNUMX edition, but then ups the ante with Virtual Office Pro call recording and a central . Instead of unlimited calls to fourteen countries, the number is more than double to thirty-two. So if you need to make frequent calls to China, Denmark or South Korea, you'll probably want to go for the XXNUMX edition at least. Media storage is increased up to five GB.
Key features
Lastly, the 8x8 Virtual Office X8 edition features a number of auxiliary features not found in other service packages. It costs $000 ($8) per user per month, but that justifies its higher cost with call quality reporting and analytics, an analytics monitor, and countless contact center pitfalls. Get inbound contact center support, outbound contact center support, 8 contact center minutes, three-month contact center log storage, call center IVR contact, and call center logging and analytics contact. As well as all this, 8x5 Virtual Office X8 Edition supports unlimited calling to forty-seven countries, a list that includes the thirty-two countries you get with the X3 edition plus India, Japan, South Africa and others. On top of this, media storage bounces up to XNUMXGB with the XXNUMX Edition plan. These XNUMX editions of Virtual Office are compatible with a standard desk phone (but optional), Virtual Office desktop application and Virtual Office internet browser user, so you don't have to worry about lack of flexibility in this. . the material you use.
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Generally, the best and closest product to the old Virtual Office Pro is the 8x8 Virtual Office X5 edition. At €99 (€8), it costs more than the standard RingCentral plan (for business) at €8 (€5), but it's also more comparable to the Premium plan at €8. and ninety-nine. (€8) from RingCentral, as we both offer call recording and CRM integration as well. One of the benefits of RingCentral (For Office) Premium over 8xXNUMX Virtual Office XXNUMX Edition is its integration with Microsoft, Google, Box and Okta products. RingCentral also promises user support twenty-four hours a day, seven days a week. In many ways, the services are akin, which makes sense given the cost. If you opt for the XNUMXxXNUMX Virtual Office XXNUMX edition, you're obviously signing up for aspects of the contact center that don't appear on RingCentral plans.
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