Twingate Business VPN Review | The comparison

Twingate Business VPN Review | The comparison
Twingate is a cloud-based service that provides a secure and trustless access solution to the distributed workforce to replace the traditional enterprise VPN. Twingate aims to be more secure and easier to maintain than the best professional VPNs on the market. With Twingate, businesses will be able to quickly deploy a modern, trustless network that is more secure than a traditional VPN. User access to an organization's internal applications can be managed centrally, whether the applications are cloud-based or on-premises. And all this can be done without changing the infrastructure.

Twingate aims to replace corporate VPNs with a more modern solution (Image credit: Twingate)

Plans and prices

Twingate is available in four plans, starting with a free plan that can be used by up to two users with two devices each and a remote network. Paid plans range from €5/user/month, on the Teams plan, to €10/user/month, on the Business plan. This is if you pay annually; Monthly prices are 15% more expensive. The Teams plan is for up to 50 users and five remote networks, while Business can accommodate up to 150 users and 10 remote networks. Both cover up to five devices per user and are available with a 14-day trial. There is also an Enterprise plan with no user or device limits, network analysis and priority support, but you must contact Twingate sales for a personalized quote. Note that Twingate is best suited for medium to large businesses because a single user can use a single license, while most major VPNs allow multiple connections per license. Small businesses may find the cost outweighs the value of additional security, while larger companies are more likely to save money by reducing IT and data security costs.

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(Image credit: Twingate)

How does it work

Twingate isn't really a VPN, it's a zero-trust network with a software-defined perimeter. Set access permissions at the application level instead of at the network level. This means that Twingate is more secure than a traditional VPN. To get started with Twingate, you must first create an account. The registration form does not allow you to enter your own email address and password; You can only choose to sign up with a Google, Microsoft, Github, or LinkedIn account. If you want to use different email aliases for existing accounts when signing up for new services, it won't work here. You will then be asked to enter your company name and choose the location of your private resources; options are Amazon Web Services, Azure, Google Cloud, on-premises, or elsewhere.

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The Twingate registration process involves selecting where your private resources are stored (Image credit: Twingate) Once the registration process is complete, you will log into your control panel and receive an email inviting you to download Twingate so that can access the network you just created. Downloads are available for Windows, Mac OS, Linux, iOS, and Android. The next thing you'll need to do is configure a socket for the remote network you added when you registered. The connector then needs to be deployed, which can be done by choosing one from Docker, Helm, or Azure, and then generating access tokens. Copy and then run a command for the chosen deployment method and wait for the connection. The ease with which you find the connector configuration process may depend on your level of IT knowledge.

Functions and services

Twingate's main feature is that it is more secure than a traditional professional VPN gateway, visible on the Internet. Twingate is invisible on the Internet, requires minimal maintenance, and as a zero-trust network, allows you to avoid the risk of your entire network being exposed if a single user is compromised. With a traditional business VPN, once someone has access to a network, they can access all of its resources. But with an untrusted network, whenever a resource is requested, the user is assumed to be untrusted and must first be verified using authentication. Twingate also integrates with leading single sign-on and identity providers to ensure that only authorized users request resources. And even then, users can only access the resources you allow them to. Twingate is designed for IT administrators and can be deployed quickly without the need for infrastructure changes. It also supports load balancing, redundancy, and scaling. You'll need some IT knowledge to complete Twingate's setup, but the documentation is comprehensive and reviews suggest support is good to help you if you get stuck. Twingate is also ideal for end users. Once activated, it requires no user interaction, and using split tunneling means lower latency for video calls, fewer connection issues, and better web browsing.

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Twingate is designed for IT administrators, but is also ideal for end users (Image credit: Twingate)

Customer service and attention

Twingate's support options are limited. There are no 24/7 phone or chat options available. There is a chat widget on every page of the Twingate website, but it is not constantly enabled, and if you use it outside of hours when support is online, it tells you that they will be. come back tomorrow. Apart from that, you can fill out a form on the contact page or send an email to the support email address, although we recommend that you read the detailed documentation first.

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Twingate's support options are limited (Image credit: Twingate)

Competition

The market for providers of secure access network solutions for remote workers is not huge, but there are some competitors to Twingate that are worth considering. Perimeter 81 offers a cloud-based software solution similar to Twingate with a choice of three paid plans. The Essentials plan costs €8/user/month with a minimum of five users, and the Premium plan is €12/user/month with a minimum of 10 users. There is also a custom option for enterprise customers with a minimum of 50 users, for which you must contact sales. All plans require you to pay €40 per gateway and are paid annually; monthly payments are 20% more expensive.

Final verdict

Twingate is a great solution for companies looking to give remote and distributed workforce access to resources while maintaining a high level of security. In fact, your data will be more secure than with a traditional business VPN. It's easier to set up and maintain than a VPN, with no infrastructure changes required. And it still offers the same benefits like split tunneling and data encryption. Small businesses may find the cost too high for the value, but midsize and large businesses will greatly benefit from increased security and reduced IT costs.