The new CEO of Salesforce UK and Ireland explained how the company is well positioned to face the new hybrid world of work. Speaking at the company's Salesforce Live UK & Ireland event, Zahra Bahrololoumi highlighted the work the software giant and its many service customers in the area have put in over the past XNUMX rather difficult months. "As companies in the UK and also Ireland have focused on survival, technology has evolved," he noted, "...if we continue to lead by rethinking what is possible, we can find new ways to thrive as a community." ".
Hybrid model
Salesforce quickly adjusted to the hybrid world of work, with the company announcing that it would let most of its employees work from home permanently, even after the pandemic is officially over. “We truly believe and have proven that we can work and succeed from anywhere,” Bahrololoumi said. “We're working on a hybrid model (and) we're continuing to navigate through it…we're going at a tremendous pace, we're adjusting, and we're still learning. " Salesforce has released multiple essential extensions for some of its key products, including a recent essential update to Work.com that supports employee well-being while improving and accelerating learning and professional development. The company also recently launched its Salesforce Anywhere platform, allowing for better online cooperation among employees trying to adjust to the new way of working.The Salesforce Anywhere app enables users to collaborate with teams, stay productive in their workflow, and keep up with service customers from anywhere with chat, alarms, feedback and video integrated directly into the Salesforce experience Bahrololoumi also noted how Salesforce has awarded millions of grants to assist small businesses in the area, with XNUMX new small businesses started in XNUMX only in the UK and also Ireland. He added that most of the service customers Salesforce spoke to had built digital transformation into their plans before the pandemic hit, but those plans have now accelerated as companies of all sizes look to scale. and keep up with the competition. “We weren't planning to move at the rate we are, but we are there,” Bahrololoumi said. “The values that guide us have allowed us to succeed,” he concluded, “it has allowed us to conform and work with (our service customers)…their success is our success. "