As businesses around the world are forced to reassess their futures in the wake of the pandemic, Salesforce has stepped in with a host of updates and new services aimed at making your decision simpler. At its Dreamforce 2021 event this week, the software giant unveiled its goal to enable companies to create a "digital headquarters" that enables efficient remote and hybrid work. The new additions include updates not only to Salesforce's core CRM offering, but also to Slack, as the company looks to make digital headquarters accessible to everyone.
Digital headquarters
Unsurprisingly, Slack plays an important role in creating a digital headquarters. “Building your digital headquarters means thinking carefully about the digital infrastructure that connects everyone in your business, helping them find new ways to innovate, collaborate and stay connected,” said Stewart Butterfield, CEO and co-founder of Slack. “It is a unique opportunity for every company to reinvent itself and make work more flexible, inclusive and productive. There couldn't be a more exciting time for Salesforce and Slack to come together to help all businesses succeed in this new, digitally driven world. Among the many updates to the platform is Slack-First Sales, which allows sales teams to collaborate in real time to close deals faster, as well as share leads, information and feedback, prepare meetings or presentations. There's also Slack-First Service, which enables service teams to find experts with the right knowledge to help solve customer cases, and Slack-First Marketing, which enables marketing teams and agencies to collaborate in a digital workspace. shared. There are also new services aimed at improving employee knowledge about analytics, commerce, digital experiences, and even sustainability, as Salesforce looks to make Slack a valuable tool for companies around the world. Slack has also seen a host of integrations with other services, including Zoom, MuleSoft, Quip and more, and you'll also see industry-specific integrations like Nonprofit, Philanthropy, and Healthcare and Life Sciences, meaning it can really offer something for everyone. . “Our mindset about work has shifted from where you go to something you do,” said Bret Taylor, Salesforce president and chief operating officer. “Every business needs a digital headquarters to connect its employees, customers and partners, and thrive in a work-anywhere world. Organizations around the world are building their digital headquarters on Salesforce and Slack so they can work better and grow faster. "
Move along
The news comes as Salesforce looks to continue emphasizing its importance to businesses around the world as businesses continue to emerge from the pandemic. In conjunction with the product launch, an IDC report claimed that Salesforce and its ecosystem of partners would create 9,3 million new jobs and $1,6 trillion in new business revenue globally by 2026 through "the Salesforce economics. Salesforce also revealed that it is now net zero across its entire supply and value chain, and has also achieved 100% renewable energy for its operations. "Climate change is one of the most urgent crises we face as a planet, and each of us has a responsibility to help," said Marc Benioff, CEO and president of Salesforce. “I'm proud that Salesforce is one of the few companies to achieve net zero and 100% renewable energy, but we can't stop until we embrace all solutions and integrate all companies. Together, we can sequester 100 gigatons of carbon by restoring, conserving or growing 1.000 trillion trees; drive a green revolution to develop innovative climate solutions; and accelerate the Fortune 1000 to reach Net Zero.