The pandemic has dramatically changed the way teams work together online, which is why Salesforce introduced its new collaboration and productivity tool, Salesforce Anywhere. The company took note of how customers use its Quip document collaboration tool, and then used the insights it gained to completely reinvent collaboration within Salesforce. Although there are a number of collaboration tools online, they often take users to other windows, resulting in lost conversations, ideas, and information. These tools don't allow users to collaborate in a context like within a record or in a field, which is why Salesforce created Salesforce Anywhere. As with Salesforce Einstein, Anywhere is deeply embedded and integrated through Client 360. With the Salesforce Anywhere app, business users can collaborate with teams, stay productive in their workflow, and stay up-to-date with their customers from anywhere. with chat, alerts, comments and video. integrated directly into the Salesforce experience.
Salesforce Anywhere
Since Salesforce Anywhere will be available on both desktop and mobile when it launches in Q2020 19, users can sign up for real-time alerts based on the accounts, records, and opportunities they're interested in. and see them on all platforms. Contextual collaboration plays an important role in the new Salesforce tool and users will be able to send messages and share information between their teams through chat and video. The company will offer a new real-time video and native chat experience powered by Amazon Chime directly integrated into its platform. However, Zoom will also be offered as an out-of-the-box integration so that organizations can use the video conferencing software of their choice. Salesforce President and COO Bret Taylor provided additional information about Salesforce Anywhere in a press release, stating, “The COVID-XNUMX crisis has taught us that businesses need to be able to sell, maintain, market, and collaborate from anywhere. place, and that will not change in a post-pandemic world. With Salesforce Anywhere, we give customers of all sizes, from all locations and all industries, the opportunity to confidently digitally transform in this all-digital world, wherever they are. "Interested users can sign up for the Salesforce Anywhere beta program today and it will be available for free on desktop and mobile in July.