At its annual Ignite conference, Microsoft unveiled a new Office 365 service that uses advanced artificial intelligence to provide businesses with more insights and expertise using data mined from their own content.
The software giant's new knowledge management service is called Project Cortex. It's also the first new service in Microsoft 365 since the launch of Microsoft Teams in 2017. The goal of the Cortex project is to help organize accessible corporate content in SharePoint and make it available. users proactively.
According to Microsoft, Project Cortex can turn client content into "an interactive repository of knowledge." The service can ingest content in a number of ways, including scanning documents and contacts, but subject matter experts can also teach the system how to better understand less-structured content, including information gathered through conversations, meetings, and meetings. videos.
Project Cortex will create and update new topic pages and knowledge centers, which will essentially serve as wikis for organizations. Topic cards will be available to Microsoft users in Outlook, Teams, and Office.
Cortex Project
An updated managed metadata service is at the heart of Project Cortex and enables markup in Microsoft 365. The service can also connect to third-party repositories using the new Microsoft search connectors now available for file sharing. Windows, ServiceNow, the SQL database, etc. Intranet websites, MediaWiki, Azure Data Lake Gen2, Salesforce, and more.
In 2017, Microsoft officials announced that they planned to use a custom search for people in SharePoint, optimized by the Microsoft Graph programming interface, to integrate knowledge management features into the service. that the company had planned for its canceled Infopedia portal.
Although Infopedia may have been cancelled, Microsoft's vision of providing a knowledge management feature in SharePoint appears to have carried over to Project Cortex.
The service is currently in private preview, but the company has announced the addition of new customers who apply directly through the Project Cortex Resource Center.
Through ZDNet