Although artificial intelligence (AI) has already entered our daily lives, one of the biggest problems with this emerging technology is that few people really understand how it works or the consequences it could have for their technology. future. To help businesses and consumers better understand AI, Samsung has launched a new initiative called FAIR Future with the goal of engaging everyone in AI to make it easier to understand.
LaComparacion Pro spoke with Teg Dosanjh, Director of Connected Living at Samsung (AI & IoT) for the UK and Ireland, who provided additional information on the company's new report and explained to companies how to take an ethical approach to implementing AI.
What are the most interesting findings from your recent FAIR Future report?
First, we found that artificial intelligence sweats didn't worry people as much as we thought. In fact, about half of people believe that artificial intelligence will be a beneficial force for society and only a fifth think it is dangerous.
That's a bit encouraging, because AI is often portrayed in fiction and the media in a negative light, whether it's the Terminator killer robots or AI's rebellion against its creators at Westworld.
It was also interesting and disturbing to see that people feel that they will have very little influence on AI in the future. More than a third (36%) of people think that their family or themselves will have no influence on the future evolution of AI. This figure is even higher among adolescents (58%), who are likely to be the most affected by this technology in the future.
Most of the respondents believe that AI will have a positive impact on society in general. What are the concerns of those who don't think AI will have a positive impact?
People have raised concerns that artificial intelligence is biased, the ethics with which it will be programmed, and even that it may conflict with humans.
Nearly four in ten believe that artificial intelligence has some kind of bias, possibly passed on by those who program it, intentionally or due to their own unconscious bias, existing information, or assumptions.
People believe that this bias could encourage people to act on their existing biases (35%) and that groups already discriminated in society because of their race, sex, sexuality, or beliefs will suffer from it. even more (31%).
More than two-thirds (70%) also worry about the possibility of a future conflict between AI and humans, and 27% of young people see it as a major problem. This means that while many currently think of AI as a beneficial force, they are not as optimistic about the future.
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How do consumers know about AI today without realizing it?
AI is not a new idea. We have created computers, phones, tablets, and systems that can apply human-like logic for decades.
Many people may not realize that Amnesty International is already helping us in our daily activities, such as planning the best route to work or suggesting selections about what interests us or what we value between our information sources and our broadcasting services .
How can companies help dispel the idea of a future conflict between AI technology and humans?
In recent years, we believe that the technology industry as a whole has not done well enough to make Intelligent understandable.
AI can be daunting. It's complicated Almost 90% (87%) of respondents believe that artificial intelligence needs to be easier to understand and are turning to technology companies to simplify it.
The more people are familiar with the technologies at stake and the possibilities of AI, the more optimistic they will be about the future.
That's why, at Samsung, we are starting a debate on the ethics of artificial intelligence by leading the nation's largest conversation on artificial intelligence. We want to listen, learn, and involve real people in the future direction of this technology.
(Image credit: Shutterstock)
What are some of the ethical dilemmas that AI will face, and how can companies ensure their AI systems make the right choice?
The problem posed by ethical dilemmas, such as the "car problem," is that they provoke meaningful discussion among humans without reaching a consensus, much less a conclusion about what artificial intelligence should do. do in these scenarios.
All of this highlights the growing debate about how humans and AI should interact. When we consider that the creators of neural networks often do not know how they work, how can we ensure that the human remains central and in control? The essential element is to clearly explain how we decide to balance artificial intelligence instead of completing a human decision or interaction.
For example, are we, as a society, comfortable giving the keys to our future cars literally back to the AI to be in command, or do we see it as a passenger who is always attentive and supportive, helping us stay alert and focused on the future? road that awaits us while we drive.
Companies must ensure that they bring a variety of voices to the AI conversation, so that how it is programmed and used ultimately reflects the whole of society.
What are the most exciting advances in artificial intelligence that we can expect to see in the next five years?
When we asked people what they expected the most about NRs, they expected it to provide us with better healthcare (63%) and give elderly or disabled people greater autonomy in their lives (56%). %). That's where I think we will see the biggest change in the next five years, such as the fact that AI helps doctors diagnose diseases or analyze medical tests. The opportunity for AI to truly democratize healthcare is significant and we will see that most of the opportunities are focused on this space.
Additionally, we will see an increase in the use of neural networks by more companies to process complex data and recommend results or observations. This should lead to an increase in the AI big data sector and a standardization of approach, skills, roles and, of course, legislation.
(Image credit: Samsung)
How will Samsung's Fair Future initiative help engage everyone in AI development?
First, we listened to people's opinions by conducting an extensive survey of citizens of the UK and Ireland. Through this, people, especially teenagers, have told us that they want to know more about artificial intelligence. That is why we are spreading our FAIR Future campaign in UK communities to allow everyone to learn more about this transformative technology and share their perspective on AI. must be developed
Our online center will open this knowledge to all members of society so that they can better understand what AI is, how AI is already a part of their lives, and to explore how it might evolve in the future.
By giving the floor to people in the AI debate, we hope to stimulate awareness, understanding and promotion of individual control of AI in people's lives.