Freeview Play: everything you need to know to catch up with the UK

Freeview Play: everything you need to know to catch up with the UK
What is Freeview Play? If you live in the UK, chances are you're familiar with Freeview, the UK's free digital broadcaster. It's true! Free! Unlike paid subscription services (Netflix, Disney Plus and others), Freeview Play offers a portal to UK TV programming without you having to spend a dime. The joint venture between the UK's largest broadcasters was, when it launched in 2002, the only way to access digital television without paying a monthly cable or satellite subscription. However, 16 years later, the picture is much different, and while the platform is still as strong, there is less emphasis on people's access to digital TV (which is now the only option after the deactivation of analog in 2012). ), but more to make it easier for users to access video-on-demand services through the Freeview Play platform. It seems to be working, with Freeview Play device sales topping five million in the UK in 2018 and closing 2019 with almost 7 million users.

(Image credit: DTT) With a new smartphone app, users can now browse more than 20,000 hours of on-demand content on the go (or just when the TV remote is out of range). At its core, the point of Freeview Play is to let you access all the on-demand streaming content you could ever need without having to dig around for separate apps to find it. Everything is there, contained in the same television guide. That's how it all works.

Start with the guide

The heart of the Freeview Play ecosystem is the same TV Guide (or Electronic Program Guide - EPG) you've been using for years. You can scroll forward to see what's happening just like you would traditionally with Freeview, but what's different with Freeview Play is that you can scroll back too. Scrolling Back allows you to stream shows over the Internet via retrieval services, though exactly how the interface is configured varies depending on the hardware you're using (more on that later).

For example, on the 2017 Panasonic TV model we were using, each day appears in columns, allowing you to scroll horizontally to quickly cover multiple days. Then scroll up and down to select the particular show you want to watch. However, depending on the hardware manufacturer you're using, the interface can work very differently, allowing you to scroll through programs from left to right and cycle up and down through different channels. . Although update services such as iPlayer currently allow you to quickly and easily restart a running program, this feature is not available through Freeview Play. However, the Freeview team told me that it was a feature they would be very interested in implementing in the future.

The EPG looks a lot like previous versions, but scroll left and you can access recovery services.

The EPG looks a lot like previous versions, but scroll left and you can access recovery services.

Most viewed cover

According to the Freeview team, Play currently provides access to the vast majority of the most watched programs in Britain. BBC, ITV and Channel 4, Channel 5 are on board, and more recently, the UKTV suite of channels have been added, including access to UKTV Gold and Dave. That being said, there are still channels that are not included. Many of these channels are types of channels you'll never want to watch catch-up services for (such as chain stores like QVC), but are also missing pay TV channels like Sky wallet (as these are pay TV offered outside of TNT ). Ideally, it would be great to see the service cover 100% of TV in the country, but the reality of the pay-TV market means that this will probably never be the case.

Much depends on the individual repair services.

Although Freeview Play aims to present a clean and unified experience, it ultimately relies on recovery services to provide its functionality. This means that when you scroll through your EPG and select a show, it will start its own update service to start reading it. While this means you still get the same great iPlayer service through Play, it means there are unhappy blind spots in programming.

Individual recovery services are always directly accessible

Individual catch-up services are always directly accessible You probably know of the times when the BBC might broadcast a popular film on one of their channels, only to never see it appear on their catch-up services. While this is easy to miss when looking at iPlayer through its usual interface, the way Freeview Play presents its schedule in chronological order makes these blind spots a bit more obvious. You don't lose content available for free streaming elsewhere, but this is an issue that could confuse members of your household.

It depends a lot on the manufacturers.

We explored this earlier with how different program guides are presented, but because Freeview Play is a platform rather than a single piece of software, the experience can vary greatly between different hardware components. and different manufacturers. With 19 of the top 20 manufacturers now supporting Freeview Play, that makes a world of difference. For the most part, these differences are simple changes like the look and feel of the different sections, but sometimes they can be a bit more fundamental.

LG TVs are compatible with Freeview Play

LG TVs support Freeview Play For example, some TVs and set-top boxes allow you to record upcoming shows to a built-in hard drive or attached USB drive, but this is a feature that has been built into Freeview Play, rather than being offered by the platform itself. So while Freeview Play is solid software, its performance will ultimately depend on the hardware it's installed on, and you should always look for reviews specific to the hardware in question rather than solely relying on 4K inclusion.

The organized section lists popular shows by genre.

The organized section lists popular shows by genre. Beyond the EPG, Freeview Play will also try to introduce you to content you may not be immediately aware of through its Freeview Explore section. Here you'll find organized lists of shows sorted by genre, which Freeview says will let you find new content to watch, even if you're on a channel you wouldn't normally be watching. However, if you want to find content you're already familiar with, Freeview also has extended search functionality built in to make it as quick and easy as possible to find it, no matter what channel you're on. When we searched for a show we knew was available on multiple channels, Freeview Play certainly found all instances of the show, but the way it displayed that information was a bit random. This shouldn't be a problem for most shows, but if you're trying to find Great British Bake Off to watch, the amount of replays shown on different channels can confuse the software.

Freeview Play search interface brings together content from live channels and update services

Freeview Play search interface brings together content from live channels and update services

Is always evolving

The world of television has recently undergone quite significant changes, with the transition to streaming services and traditional television, and more recently the introduction of new technologies such as Ultra HD and HDR. Fortunately, Freeview Play is a constantly evolving platform, allowing you to adopt these new technologies as they become available. We've already heard that Freeview wants to integrate the ability to restart a live show, but there's still a lot to come. The problem, as stated above, is that you're going to be relying on broadcasters to start supporting you, and manufacturers to upgrade your hardware. However, the first signs look good. Freeview Play has been equipped to handle 4K since its inception, and the platform supports the broadcast-ready Hybrid Log Gamma HDR standard since 2017. When broadcasters start using these new standards, you can be sure Freeview Play won't be left behind. back. Jon Porter made original contributions to this article.