EqualWeb boldly claims to be "A leading solution for digital accessibility". It is headquartered in Israel, with a US office in Manhattan, New York. He has more than two decades of experience working with the blind and disabled to make digital content more accessible. EqualWeb has no shortage of notable clients, including Budget Rent a Car, Nvidia, Adidas, and Lenovo.
Service features
The EqualWeb team includes people from many different backgrounds, such as designers, programmers, IT staff, and marketing experts. They all aim to make a website more accessible to the blind and disabled. It is also emphasized that this company puts the safety of its customers first.
EqualWeb also offers a WordPress plugin (Image Credit: EqualWeb) EqualWeb tries to make its service as easy to use as possible. The journey to website accessibility compliance begins with the simple step of installing a Google Chrome browser plugin. This plugin can then scan for web accessibility issues through an automated algorithm and determine possible updates to increase accessibility. EqualWeb reports that this first step can locate and identify approximately 70% of problems. This method works on HTML pages so that they comply with the WCAG 2.1 requirements. Once the scan is complete, a visual checklist is generated in the Chrome browser sidebar, and a repair widget can start the process of fixing any identified issues.
EqualWeb's Proofing Tool allows you to add additional accessibility features to your site (Image Credit: EqualWeb) While in some simpler cases this automated browser plugin may be enough, in other cases more will be needed. For example, after receiving a non-compliance letter or legal action, a website must resolve every issue to the end and not rely on automated tools. In these cases, EqualWeb offers its team of accessibility experts and a complete remediation package. This is so complete that at the end of the adjustments, an accessibility statement is created to provide a note of the adjustments made to comply. In addition, an accessibility certificate is established to certify the work carried out by internal accessibility experts.
User Reviews
EqualWeb user reviews paint a strong picture of the product. Repeat reviews emphasize ease of use and ease of implementation with a single line of code. Helpful support and customizable interface are also given high marks. It is also reassuring that there are few reviews of the service on several of the sites reviewed.
EqualWeb is surprisingly straightforward about its price (Image credit: EqualWeb)
Award
Unlike most of its competitors with full pricing opaqueness on their plans, we find EqualWeb's starting price a welcome change. The added value is that any of the levels can be tested in a 7-day free trial. The entry-level plan, which is known as Small, has a monthly fee of €39 per month or savings of 20% when paid annually. It includes autocorrect through 25 tools including an alternative text editor, font adjustments and an online control panel. It is suitable for a small website with up to 100 pages and up to 10,000 monthly visits. The next tier is called Medium, which for €49 per month has a similar feature set and can handle up to 1,000 pages and 100,000 monthly visits, making it well-suited for a medium-sized website. Moving up to the next plan, called Large, also has the same functionality, but can handle a large website with up to 10,000 pages and 500,000 monthly visits. This most popular plan costs €109 per month with similar savings annually. At the top tier is the plan called Huge, and for €169 per month you can handle a large website, up to 100,000 pages and up to 1 million monthly visits.
EqualWeb's free tools are just as impressive (Image credit: EqualWeb) We also appreciate the availability of free tools that are certainly useful in their own right and can be a good starting point for deciding to go ahead with a paid plan. Among the free offerings is the lightweight accessibility widget, which comes with no less than 15 features including a text reader, color adjustment, slider adjustment, magnifying glass, and even image descriptions. One drawback is that there is no award for in-house accessibility experts. However, when you use these services, they are backed by a €1,000,000 guarantee.
You can contact EqualWeb by phone, email, and mail for assistance (Image credit: EqualWeb)
Support
Contact with EqualWeb is done through the usual methods. This includes a direct email and postal address. There is also a US phone number, but it is not toll free. For all of the plans listed above, this includes email support. There is the option to upgrade to 24/7 phone and email support for an undisclosed price.
Final verdict
EqualWeb's offering in the field of web accessibility is attractive and it is easy to see why it is a market leader. The positives are the free trial, the ease of installation, the starting price, and the 25-function toolkit. Negatives to consider are the undisclosed price of the non-automated offer, the fact that phone support is a bonus, and the lack of a toll-free support number. Overall, EqualWeb has a strong presence in the web accessibility field for good reason, and it's certainly worth checking out via the free tools and trial version.