Passwords are a major obstacle to productivity, as people regularly forget their credentials and are denied access to their computers and applications. Employees often take hours to get back to work.
This is according to a report by the authentication company Axiad, based on a survey of two thousand American workers, which indicates that the majority (sixty%) cannot do their work due to problems with their access codes.
Almost exactly the same percentage (fifty-nine%) had to contact IT after getting stuck on their devices, while forty-eight% asked for help after being unable to log into productivity and cooperation apps.
On many occasions, people have absolutely no one to blame except themselves, while practically half (forty-eight%) claimed to have forgotten their access codes at some point. It takes an average of 5 hours to solve these authentication problems, reaching more than nine hours in XNUMX% of cases.
Axiad claims that most employees (sixty-seven%) are familiar with multi-factor authentication, but nearly half (forty-six%) of IT departments never ask staff to use anything other than passwords. access to safeguard your accounts.
Access code incorrect practices
Passwords are often considered the weakest links in the cybersecurity chain. Many employees do not use a passkey generator and create weak passwords, while others use the exact same credentials in multiple departments.
Although cybersecurity specialists advise using a password manager to store account credentials safely, many employees choose to write their passwords on paper for convenience.
This has become a particularly pronounced inconvenience from the moment most people started working from home, because being out of the office gives them a false sense of security.
“The frustration is enormous when so many hassles of password authentication prevent employees from doing their jobs. IT managers can and should take more ideas to move away from passwords and move to user-centric passkeyless authentication that reduces these frustrations, ”said Bassam Al-Khalidi, co-CEO and co-founder of Axiad.
"In addition to multiple access keys, multiple MFA solutions can also be quite difficult for users to manage. If there is an issue with their YubiKey or mobile authentication app, users need to know which platform to use. Which form to use and how to solve it. These new authentication methods can only be successful if the solution puts employees first and facilitates their login experiences," added Al-Khalidi.