If you think NBN is too expensive, you're not alone. The Australian Competition and Consumer Commission (ACCC) thinks so too and is now seeking comment on NBN Co's plan to address the affordability of its entry-level broadband services. NBN Co's plan follows extensive consultation with the ACCC and seeks to lower NBN's wholesale price, which will allow retailers to pass cheaper packages on to customers. It also offers more clarity on your product pricing and a stronger commitment to your service standards, which will be encouraged by your rebate structure. It is not yet clear how a new pricing structure would benefit end users, but the proposal includes moving the discount from a one-time payment to a daily rate, which consumers will be entitled to when faced with connections. late and repairs in case of breakdown. It is also proposed that the discount for missed appointments by NBN technicians be increased from AU€25 to AU€75, with Internet Service Providers (ISPs) being required to pass the refund on to their customers. If the ACCC approves the proposed changes, they will come into effect by the end of the year, giving more Australians affordable access to high-speed internet. While consumers may think the pricing problem lies with the ISP they signed up with, the problem starts with NBN Co, which charges providers a wholesale price. The proposal aims to lower this wholesale price which, in turn, will allow retailers to pass cheaper packages on to customers. Regarding the revamped rebate structure, ACCC Chairman Rod Sims said it was "designed to further encourage NBN Co to raise its standards of service to retail service providers, which should, in turn, improve the service to NBN consumers by reducing the number of missed appointments, delayed connections and unresolved faults." The consumer watchdog launched the investigation following complaints that the NBN was not affordable for some and that problems connection and resolving unresolved issues were inconvenient and costly for current users With the launch of NBN nearing completion, the consumer watchdog says it currently sees NBN Co's proposals as reasonable, but would like to hear from others.If the changes are approved, they will be included in the next wholesale broadband agreement, which will start in December 2020 and run for two years.