Dizzion provides a Managed Desktop as a Service (DaaS) that provides a virtual desktop experience using cloud technology. DaaS is a popular option for companies with remote workers because it gives them the same desktop experience they have in the office. In this Dizzion review, we'll take a look at why it's considered by many to be one of the best virtual office services out there. With a strong track record in the DaaS market since 2011, Dizzion benefits from a decade of cloud desktop innovation. Its flexible features could help you maximize the success of working from home (or working from anywhere) for your business.
Dizzion's virtual offices can be customized to specific requirements (Image credit: Dizzion)
Packages and prices
As virtual offices are personalized, it is preferable to contact Dizzion directly to request a quote.
Features
Dizzion targets large and medium-sized enterprises, with a focus on large-scale virtual desktop deployment as a cloud service. This allows employees to access their office environment from any Internet-connected device, wherever they are, while organizations maintain the security and control they need. DaaS enables companies to overcome many geographic, organizational, and technical obstacles that they would otherwise face. Since all virtual desktops are hosted in a central location in the cloud, it is much easier to apply updates, fixes, or other adjustments to all desktops on the network at the same time. Some of the key industries that use Dizzion's services include healthcare, financial services, education, insurance, legal, and business process contractors.
Dizzion complete is the company's unique, fully managed DaaS service (Image credit: Dizzion)
virtual offices
Dizzion virtual desktops offer video and application streaming capabilities, Office 365 support, and computing resources (the virtual machine that makes up the desktop, such as the processor, memory, and disks) optimized for high performance. Unlike many other virtual office services on the market, all Dizzion offices are fully customizable. This means you can configure your virtual office to meet your organization's specific requirements, or choose one of the pre-packaged options. Desktops are customized based on performance metrics such as vCPU, memory, and IOPS, with options to support single or multi-user login. Dizzion also offers the added benefit of comprehensive data and analytics on desktop usage, application usage, and whether workers are active or idle. Its custom COSMOS analytics portal offers real-time usage tracking and is a unique feature of Dizzion.
DaaS completed
Dizzion Signature Package is full DaaS, a fully managed service including infrastructure, configuration, lifetime maintenance, troubleshooting, upgrades, backup, software, virus protection, end-user support, etc. It only provides third-party applications and users. This is an attractive offer because it eliminates the hassle associated with managing the delivery of a project of this magnitude, which requires ongoing maintenance and work. This frees up IT staff time to focus on other critical business areas.
DaaS anywhere
If you prefer to stay in control of your own infrastructure, Dizzion offers another service called DaaS Anywhere. This allows you to host the DaaS in your own data center or in the data center of your Managed IT Service Provider (MSP). DaaS Anywhere can also integrate with your public cloud network, ensuring global delivery. This service is a good option for those who want to maintain control over their infrastructure. It also makes sense for those with excess hardware server capacity.
Interface and in use
Dizzion's low latency network design enables the processing of large volumes of data with minimal delay, making it fast and efficient for end users. Combined with its scalable, enterprise-grade infrastructure, it provides a great end-user experience. Despite this, there have been reports of occasional minor issues with the software, though these appear to be quickly fixed by Dizzion support. Dizzion desktops are compatible with Windows 7/8/10 and Windows DEx operating systems. Supported endpoints include MacOS, Linux, Apple iOS, Android OS, and Chrome OS, allowing workers to easily access their virtual desktop on any device they use.
Dizzion's virtual offices can be customized to specific requirements (Image credit: Dizzion)
Support
As part of its fully managed service, Dizzion offers full support in the design, implementation and ongoing maintenance of your virtual office deployment. The company works closely with your organization's IT team to ensure the transition goes smoothly, offering 24/7 support via email, phone, and a live ticketing system with a maximum wait time of four hours. Priority escalations get an immediate response, with a dedicated representative to handle the issue until it's resolved.
Dizzion offers solutions that support 12 unique security technologies (Image credit: Dizzion)
Security
Security is built into every layer of the Dizzion platform, from the data center to the physical infrastructure, network, endpoints and everything in between. Dizzion offers independently audited solutions for organizations dealing with sensitive customer information. These solutions use 12 unique technologies—including dual firewalls, two-factor authentication (2FA), and disaster recovery backups—to ensure environments are PCI and HIPAA compliant. The platform also allows administrators to use a role-based access system, with more than 100 security controls that can restrict access to systems, applications, and data by user type.
Competition
One of Dizzion's main competitors is Amazon WorkSpaces, which offers a similar service. Amazon WorkSpaces has a transparent pricing structure on its website with a pricing calculator. You can choose to pay monthly or hourly, and there is also the option to get a free trial for two months. Amazon WorkSpaces' more flexible pay-as-you-go pricing structure makes it a better choice for small businesses and freelancers. Unlike Dizzion, the company also offers Windows and Linux desktop computers.
Final verdict
Dizzion is a fully managed, high-performance DaaS that enables businesses to maximize the productivity of their remote workforce by deploying virtual desktops. Its extensive customization options mean you can build your virtual office to exactly match your specifications while taking advantage of Dizzion's rigid security measures. For companies dealing with sensitive information, Dizzion-enabled solutions provide peace of mind. However, the platform is designed for medium to large enterprises that are focused on large-scale deployment. Therefore, it may not be the right option for small businesses.