Credit Squad | The comparison

Credit Squad | The comparison

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Our series on identity theft protection apps will weigh in on the features, pricing options, competition, and the overall value of using each app. However, these are not comprehensive practice exams, as it is nearly impossible to score identity theft protection apps. It would take several months of testing, deliberate account hacking to see if the protection app works, transmitting personally identifiable information, running multiple credit checks, and risking exposing the company's personally identifiable information. 'Examiner.

Most of our lives are pretty normal after all. It is not meant to be a ding or a complaint, but we tend to do our jobs, raise our families, and have some free time when we can. Few of us hope to win a million dollars in the lottery and when we go on vacation it may be at the beach for a few days, rather than some distant destination. That's not a bad thing: average means no surprises, no drama, and no major difficulties.

If you are the victim of identity theft, it is anything but predictable and normal. It can change your entire life: not being able to access a bank account is one of those surreal experiences that is stressful enough and would put anyone on the edge. If a hacker starts using your credit card, they should go on the offensive and try to restore your reputation. This is why identity theft protection apps are so useful - they can give you the tools you need in case your life is seriously ruined.

Unfortunately, Credit Squad is quite pedestrian and an average identity theft app. It provides predictable services like credit monitoring and a credit score report, and you could argue that it is a good option to help in a crisis. The problem is that if your identity has been stolen, most will want more than the average product. It is a turbulent time and there is a lot of stress. What you really need is a powerful application and support representatives to call and guide you through the repair process. A host of services provide all of this, including Norton LifeLock and IdentityForce, for roughly the same price. Credit Squad ends up losing its appeal because it is too average.

Packages and prices

Credit Squad offers three paid plans, although the cheapest is not protected against identity theft (Image credit: Credit Squad)

Packages and prices

Considering that Credit Squad is average and has the typical feature list, the price is far from unique. There are three main pricing plans for individuals with an entry point of € 14.99 / month for the standard plan including credit monitoring, annual credit report, annual credit score (which some sites will provide for free if you look around ) and real. time survey notifications. Now you can see why we think this is not an extraordinary plan.

Upgrading to the full plan increases the price to € 19,99 / month, which incorporates all the features of the standard plan. It also adds useful additional features such as address change monitoring, early warning of an account takeover, and full department ID restoration.

At the top tier is the Elite plan, which is priced at € 24,99 / month, with a more comprehensive list of features. This includes credit scores, tracking, and annual reports for all three credit departments, while the lower plans are for only one of the credit departments. Other than that, it's really the same as the full plan, both of which include million dollar identity theft insurance.

Credit Squad also offers family plans that cover “You and Your Children,” which does not indicate whether it also covers a spouse. The equivalent of the Full Family Package is an additional € 5 / month, at € 24.99 / month. There is also the equivalent of an Elite Family Plan that goes up considerably to € 49,99 / month to get all the features, including the three credit scores of the credit services, instead of the lower family plan.

Interface

The biggest red flag with Credit Squad is that even when you browse the entire website and search for screenshots on Google images, you won't find anything. There are no reviews of the app or version for smartphones, neither for iOS nor for Android. The app seems like an enigma from the start. Further research reveals an average app that looks like all other options out there.

Features

Credit Squad falls short when it comes to advanced features (Image credit: Credit Squad)

Features

There is nothing in this product's feature list that stands out. You'll see all the most common features related to credit reports, a credit score, lost wallet assistance, and alerts on sex offenders moving into your area. Credit reports and credit scores are common to all identity theft protection apps. The Credit Squad does not specifically state that agents are available to help you recover from identity theft.

Unfortunately, the app has a penchant for explaining things in an SEO-heavy keyword-short way with actual details. A description of full-service ID restoration states that it "reduces the time and effort a consumer endures in the event of identity theft and goes beyond traditional credit report restoration by providing solid insight into identity theft cases." non-credit restoration".

Even if you read this a few times, you won't know if that means there's a proxy privilege, if we're talking about licensed investigators or a hotline, or if this feature is more about app usage. . The term "solid case knowledge" can mean almost anything (or nothing).

Credit Squad says it covers 7 years of credit history. It also indicates that it takes longer than most services that only cover two people.

Support

Credit Squad support is also a bit lackluster. The website says it has "professional teams on staff 7 days a week to answer your questions," though it doesn't list hours of operation.

Also, there is no other option, such as email, either directly or through a support portal, nor chat. We also didn't find any self-service content, such as FAQs or articles on common issues.

Competition

Credit Squad starts to look like a weak product the more you inspect the website and pricing strategy. For about the same price as Norton LifeLock, the app doesn't offer any of the status updates or wizards to help you find and fix problems. If you're looking for a solid educational information portal, you won't find it here - no blog posts, no news alerts, nothing that even explains what the product actually does.

Final verdict

The last thing each of us needs is to feel powerless and uneducated in the face of identity theft. While Credit Squad has the basic features you may need, the website is very clear on the details, including an explanation of what the features do (using details). If the price were much lower, basic identity theft protection might be worth considering. However, as the price is currently, there is not enough here to justify even a cursory glance at the toughest competition.

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