Chick-fil-A is looking into a cyberattack that appears to have hacked into customer accounts, exposing users' personal data.
"We are investigating suspicious activity on certain customer accounts," said a statement on the fast food giant's website.
"We are committed to protecting customer data and are working quickly to fix the issue."
Chick-fil-A Hacks
Twitter user and cybersecurity scholar Dominic Alvieri was one of the first to appreciate the company's warning message, saying "this has not been handled well."
Chick-fil-A has not released any information about how the accounts may have been hacked or what information may have been accessed. Instead, the company turned to a generic help page (opens in a new tab) that specifies what its customers should do in case of suspicious activity.
Urges customers to remain vigilant about the protection of their personal information, including immediately resetting their passwords, deleting any saved payment procedure details, such as credit card information, and reviewing data such as email addresses and phone numbers.
As the investigation appears to be ongoing, Chick-fil-A is asking its customers to discuss any unauthorized transactions with their banking institutes.
The mishap follows recent reports (opens in a new tab) that hackers were using disposable email addresses to hijack legitimate accounts, resulting in the accounts being sold at variable costs of up to €XNUMX, depending on the balance of account, linked payment details, and Chick-fil-A reward points.
On January XNUMX, XNUMX, the company took to Twitter (opens in a new tab) to announce that the attacks were still under investigation and were "not due to a compromise of Chickfil-A Inc.'s internal systems. ".
Affected customers can contact Chick-fil-A CARES online or by calling 1-XNUMX-XNUMX-XNUMX.
TechRadar Pro is awaiting word from the company on how customer data was compromised and what the company is doing in response.