Los administradores de Apple en los mercados empresarial y educativo ahora tienen una nueva opción de acceso remoto con una nueva integración entre Addigy y Splashtop.</p><h2><strong>Splashtop llega a Addigy</strong></h2><p>La medida significa que Splashtop, que ya tiene más de 30 millones de usuarios, incluidas muchas empresas Fortune 500, es ahora la solución de soporte remoto exclusiva incluida de forma predeterminada en Addigy. Esta debería ser una integración útil, ya que permite a los técnicos y administradores utilizar la solución basada en la nube de Addigy para solucionar problemas de forma remota.
This is especially valuable given that the trend towards hybrid and remote working means that a growing number of companies are looking to provide remote support to highly distributed teams, sometimes across different time zones. Since new practices will always be part of the new world of work when the pandemic is over, this is a useful tool. Apple's market for management products continues to grow. That's not particularly surprising, given that when given the choice, 59% of company employees choose a Mac, and 79% of all business on a mobile device is conducted on iOS. According to a Vanson Bourne survey, 71% of high school students prefer to use Mac over PC. Also, about 81% of people admitted to wanting to use Macs at work.
That makes?
Jason Dettbarn, CEO and founder of Addigy, said in a statement: “Addigy technicians can now manage and control their Apple devices remotely just as easily as they would in person, quickly solving problems for their users and ensuring that that their computers are up to date. and operating in optimal conditions.
These tools allow Apple administrators to:
- Remotely access managed computers from the Addigy console, even when the end user is not present.
- Print remotely, transfer files, and set up chat sessions with remote devices.
- Automatically recorded remote access sessions.
Managed Macs are available in the Addigy console and a remote session can be started with a single click. Addigy users can also purchase Splashtop SOS to provide ad hoc remote support to computers and mobile devices not managed by Addigy. In the real world, technicians will be able to access a remote Mac, then take control of the screen, verify and manage remote devices using Splashtop.
How to use
We also heard from a user, Creative Techs, whose director, Tim Pearson, talked about how his company uses Addigy to manage several hundred Macs. “We've always needed to control our devices remotely,” he said. “In the past, we used four different methods that we could run at the same time, so if something doesn't work, like a broken VPN, we can switch between tools. But for the past few years, we've stuck to using Splashtop and Addigy. Noting that their solution is a cross-platform tool, Splashtop CEO and Co-Founder Mark Lee wrote: "Since this new hybrid world of work will almost certainly include a mix of Mac, Windows, iOS, and Android devices, companies need to evaluate how well their collaboration, communication and remote access tools work for all these types of devices.” All of Apple's enterprise-focused management service providers are gearing up to take over the new remote workplace. Mosyle recently introduced Screen View for administrators, while Jamf recently updated its setup and reset offerings to make it easier to manage and deploy shared iOS devices in schools and businesses, as well as a new solution. An unlocker that allows company employees to use Face ID on their iPhone to unlock their Macs. Meanwhile, with Mac sales booming, the Apple/enterprise integration market seems to be an increasingly interesting space. Follow me on Twitter or join me on the AppleHolic bar & grill and Apple discussion groups on MeWe.
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