Absa has warned some customers that they could be at risk of a data breach. The incident prompted the disclosure of personal information. The bank confirmed that an employee illegally made this information available to third parties. The bank told those customers that identity numbers, contact details, physical addresses and account numbers were on display. The bank has assured customers that it is doing everything possible to mitigate risk and will monitor accounts for suspicious transactions. However, they warned that customers should be careful with phone calls, as criminals with their details could impersonate the bank. “We will never ask you to share your ‘vault keys’ (including your online banking PIN or password or CVV, PIN or one-time password) with us or approve fraud prevention activities,” the bank said. filed criminal charges against the employee responsible for the leak.
Tips to protect your money
Even if you are not the victim of a data breach, which is beyond your control, criminals are trying new ways to gain access to your bank account. Here are some tips to protect your money.- Do not give anyone details, such as PIN, ID number, passwords, over the phone or by email if they contact you.
- Have a strong password for your banking app that is different from other passwords
- If your phone is stolen, immediately wipe it or lock it remotely to make sure thieves can't access your app.
- Be careful when entering details on related websites, trust your instincts if offers or offers sound too good to be true.
- If you have questions about a message from your bank, please contact them independently to confirm
- If you notice an incorrect transaction on your account, contact your bank immediately.