Windows 10 May 2019 Update recently released a fix to resolve game audio related issues. At the time of publication, we realized that everyone was wondering what was going to happen, and now (unfortunately), we have our answer: printers, just in case.
This is reflected in user reports on Microsoft's Answers.com site, as well as a thread (oddly enough) in the Google Chrome help forum, as reported by Windows Latest, and more more complaints via Ask Woody.
The problem is that the cumulative update KB4517211, which fixes a number of issues, including muffled audio from games, is apparently causing major issues, primarily for HP printers, but potentially others as well. brands.
The Answers.com message states: "Cumulative update for Windows 10 version 1903 (May 2019 update) KB4517211 causes the queue service to stop printing and the installed Printer 39 is not recognized. This is an HP Officejet Pro printer 8210.
"When I go into services.msc, I can start the print queue and my printer reappears, but as soon as I try to print the queue service it stops. If I uninstall the KB4517211 update, my printer is working again."
Several users suffer from similar printer breakage issues, apparently all running HP models.
However, in the Ask Woody thread, GBorn, who blogged about this issue on Born's Tech and Windows World, said that he had solicited and received feedback from his readers to determine if it was a problem. A problem specific to HP printers.
However, others would be affected by issues caused by the KB4517211 patch that interferes with PDF printer drivers and Kyocera network printers. It seems that HP printer users are not the only ones who come across this gremlin, they seem to be the majority of the people affected.
The path of reputational ruin?
As we've recently observed, Microsoft is experiencing a complete nightmare, a reputation that is potentially very expensive in terms of reputation, and the fact that another patch apparently caused another bug than just burning gasoline.
There has recently been a "ripple effect" of bug fixes that were causing even more bugs, with an initial fix to fix long-standing minor bugs introducing a new problem with Cortana and high CPU usage.
Then the corresponding patch broke the Start menu and the taskbar, as well as the aforementioned audio problems in some games, and now the patch for the latter seems to have paved the way for these serious printer problems.
"Oh my gosh" doesn't quite cover.