More than 40% of the inhabitants of Chile have acquired services related to the
General Electricity Company (CGE), which has been in charge of distributing electricity throughout the country. But one of its functions is also the transfer and distribution of domestic gas, which is why it has become one of the largest and most reliable companies in the sector in the country and Latin America. But today we want to talk about a particular topic concerning the services of this company. Its about
CGE account statement, whose detailed information you can find on the website
Estadodemicuenta.com. Because we know that the topic is of interest to you, we will tell you
what is it, what is it for y
how to obtain a CGE statement. If you are already affiliated with this company, but perhaps you are not so familiar with the matter, this article will be very useful, so pay close attention.
What is the CGE Account Statement?
El
CGE Account Statement It is a document through which any user can view the total amount of the debt for consumption of some of the associated or additional services. It will also show you the
deadline for the corresponding payments and the
cutoff date in case the service is not paid in the estimated time. You will also see the debt for the month in detail so that you understand the origin of the amount to be paid. But that's not all, as it has become an extremely useful tool to find out if the company has overcharged. If so, you can make the necessary claims through the available channels.
How to consult the Account Statement of the General Electricity Company?
You do not have to leave your home to consult the Account Statement, since you can do it from the comfort of your home as long as you have a computer with internet access at hand. But for this, you will have to carry out the following procedure:
- Step 1: The first step is to access the official website of the General Electricity Company to be able to consult your Account Statement.
- Step 2: Now you will have to select the option Virtual office, from where you will have to place the RUT number.
- Step 3: Click on the option OK. You will see a new window open in which your ballot or Account Statement is displayed.
- Step 4: You will be able to access detailed information about the bottle after selecting the option Virtual office. Now, you will have to place client number and confirms through the capcha that the system is not interacting with a robot. Choose the button Accept and later See detail.
But what happens when you don't remember the
client number? You will have to choose the alternative
Request Customer Number, from where it is possible to make the query through the
meter number o
direction.
In this case, the procedure is extremely easy. Choose any of the options mentioned above, confirm to the capcha that you are not interacting with a robot and click on the option
Search.
What is the CGE electronic ballot?
Thanks to new advances in technology and the need to satisfy the current requirements of its customers, CGE has implemented the modality of
electronic ballot. The advantage is that
or you can print it out to have it physically or save it on a PC for later use.
You can receive the digital ticket every month, but you should know that when you register as a user for this modality, you will no longer receive it physically. However, it is your right to
disable this option I
change recipient when you consider it appropriate. To achieve this procedure, you will have to contact the customer service staff through the number
600 7777 777 But to make the request for this service you must comply with this step by step:
- Step 1: If you have already entered the CGE website, you will have to choose the option Requests and Claims. Then, press the button Entry of Requests.
- Step 2: The system will request the following information: Name and surname, customer number, number of the last invoice or ticket, cell phone number, email where your invoice will be sent.
- Step 3: The last step is to confirm to the capcha that you are not dealing with a robot and click on the option OK.
Do you know how the CGE Virtual Office works?
Thanks to
CGE Virtual Office You won't have to waste hours queuing at any of the branches. With the activation of this mechanism, you won't even have to leave the comfort of your sofa to find out any information of interest related to the General Electricity Company. You will also have access to each of the available services, which is undoubtedly a great advantage. The first thing you should do is register to the virtual office. After that, you will have
access to your account, review electronic tickets y
make the corresponding payments to settle the debt for the services, since the Virtual Office has various forms of payment. But if you have not signed up yet, you can easily do so by going to the official website and clicking on the option
Don't have a registered account yet? To continue, it is important to have an old invoice on hand, as the system will require the following information:
- Client number.
- RUT.
- Identification number.
- Account name.
- Email account where any information related to the service will be sent.
Now, confirm with the capcha that you are not interacting with any robot and press the button
Continue. In the next window, you will have to enter personal data such as:
- Name and surname.
- Residence address.
- Email.
- Phone number.
- Any other information requested by CGE.
- The next step is to activate the account.
But if you already had your advance registration, but forgot the password, you should not worry either. Easily recover it through the following procedure:
- After accessing the Virtual office you will have to choose the option Did you forget your password.
- Enter your RUT number.
- Press the button Accept and you will have completed the process. You can recover your access code or change it, as the case may be.