Vodafone Idea recharge possible through pharmacies, kiranas in UP West

Vodafone Idea recharge possible through pharmacies, kiranas in UP West

The good news comes from Vodafone Idea users in UP West where they can now charge their phones at over 6,500 Kirana and pharmacies in the region. On Wednesday, the telecom operator announced the availability of these new options so that customers do not have to go too far from their home and successfully maintain crucial social distancing due to the Covid-19 situation. Consumers in this region faced the difficult task of recharging their phones due to the mandatory nationwide lockdown of the Center and subsequent closure of internet charging points. This new option is particularly advantageous for those who do not have access to digital charging modes. Since only essential shops and service providers are open in UP West for the time being, it was natural to provide these shops with the necessary charging capabilities, according to the telecom operator. Also, top-ups are not possible through online facilitators like PhonePe or PayTm via multifunction phones.

Reaching out to customers

While the company added several bill payment and recharge options for its 3G and 4G subscribers, 2G users with feature phones were excluded. Vodafone Idea has solved this by allowing fast recharge by SMS and missed calls to dedicated numbers. At the same time, Vodafone Idea prepaid customers have also, since last month, been able to recharge through their nearest banking counter during the nationwide lockdown period. Vodafone Idea says that thousands of its consumers have benefited from this initiative so far. He added that the company continues to expand and provide assistance by asking digital smart customers to help those who need a recharge, but do not know how to use online methods. This is possible thanks to its #RechargeforGood program, in which people familiar with online transactions can help their friends, family or neighbors.