Mindbody POS | The comparison

Mindbody POS | The comparison
Mindbody POS is a specialist provider of EPOS systems for gyms, spas, beauty salons and wellness businesses. This means that Mindbody, the company, has a pretty good place, being able to tailor payment processing solutions to the companies that work in an area. As a result, you get some very specific features and functions, but they're actually perfect for businesses that combine online bookings with physical transactions. In fact, the real benefit of using Mindbody POS and its associated systems is that it can also be used for appointment scheduling and other specific club or member needs. So Mindbody could be perfect if your business falls into the fitness or wellness category, despite the current issues with the ongoing coronavirus pandemic.

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Mindbody POS is just one part of a complete gym system (Image credit: Mindbody)

Pricing

Mindbody offers the type of packages that best suit your individual needs and therefore recommend contacting their sales staff for custom pricing. Aside from point-of-sale hardware, though, you'll definitely want to use one of their programs, which allows for better use of the Mindbody Business app and other features. As a guide they have in the US: Essential starting at €129 per month, Speed ​​up starting at €239 per month and Ultimate at €349 per month. It looks like the UK has a slightly different setup, with a Starter plan at €109 per month, Accelerate at €209 per month, Ultimate at €309 per month, and the Ultimate Plus option at €479 per month. There are other plugins as well, such as branded mobile apps that can be customized to complement your business. Integrated payment processing, on the other hand, is currently charged at 1.99% plus €0.2 per transaction to use the UK example. However, Mindbody says that businesses that process more than $25,000 per month could qualify for a different rate, which presumably means less than more.

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Mindbody POS has put a lot of effort into the attached app (Image credit: Mindbody)

characteristics

Mindbody POS is just one part of a broader range of business management software solutions for the health and wellness industry, so it's worth exploring some of the other features in its range. of products. If you are looking to better coordinate your business activities by improving communication with clients, as well as providing a more efficient service, Mindbody has many options available to you, such as booking classes, appointments, etc. Mindbody POS, on the other hand, can also be used as part of a complete solution and includes a Poynt smart terminal that runs the Mindbody business app and can process all forms of payment, including Apple Pay and Samsung Pay. It is currently only available for the US market. In addition, Mindbody has additional hardware including a wired handheld reader for reading barcodes from retail purchases or key fob registrations. There's also a mobile barcode scanner, connecting Apple and Android tablets via a Bluetooth connection.

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Mindbody POS comes with many additional hardware options (Image credit: Mindbody)

Performance

Unsurprisingly, Mindbody is a cloud-based operation, and as a result, their systems are good enough to get the job done. If you're a Mindbody subscriber, it's reasonably safe to assume they'll keep you up and running, as long as you're connected to the internet. They've also done a great job with the Mindbody pro app, and by using reliable hardware like the Poynt smart terminal, the company seems to have all bases covered in the performance department.

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The Mindbody business app allows owners to manage tasks remotely (Image credit: Mindbody)

Ease of use

In terms of POS capabilities, Mindbody has some great hardware to get the job done without much hassle. Poynt's smart terminal, for example, has proven its worth. Meanwhile, the Mindbody pro app is impressive, with an extremely handy layout that lets you control all sorts of features and functions. Available for iOS and Android, he is the star of the show here. Mindbody also offers many additional pieces of equipment to make it easier to work with clients in places like gyms and spas. Magnetic card readers, mobile credit card readers, as well as receipt printers and scanners are available, so you can have a complete customer experience without major headaches.

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A Poynt smart terminal is part of the Mindbody POS setup (Image credit: Mindbody)

Support

Considering its often rather complex set of components, including point-of-sale hardware and the pro app, to mention just two things, it's a good job that Mindbody offers such a generous selection of support options. You can ask questions through a form or talk to real people on the phone or through live chat. There's also a knowledge base that offers solutions to many common problems, while the Mindbody Blog also makes for a good read as an added touch to the overall support experience.

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There are also other standalone accessories for Mindbody POS (Image credit: Mindbody)

Final verdict

Mindbody is a full-service POS option if you have a gym or similar type of wellness business that needs a specific hardware and software fix. This, in turn, makes Mindbody a niche experience and one that certainly won't work for everyone. Still, with its range of point-of-sale hardware and a strong presence on the app front, it's an attractive offering if you have health and wellness at the heart of your potential customers. If you deal with clients online, on the phone, and also in person, Mindbody could do the trick. Keep in mind that this is not cheap, and it can take a long time to get started when you learn how it works.