The Union Department of Health, in collaboration with Twitter, has established a helpline to respond to all user queries about Covid 19 with speed, accuracy and authentic information. The new Covid India Seva account, which uses Twitter's Twitter Seva platform, will be managed by a team of experts and will allow the government to effectively engage with the public during the ongoing Covid-19 pandemic. In India, people can tweet at @CovidIndiaSeva to get advice on what to do if they have Covid-19 symptoms, learn more about access to health services, government measures, among other topics. In a tweet, the federal minister of Health India Harsh Vardhan said: "The helpline is powered by a team of experts who are trained and equipped to handle and respond to each request in a unique and large-scale way." < p lang="en" dir="ltr">@CovidIndiaSeva launched to respond to citizen requests in real time ❗️Experts will quickly share authoritative #COVIDー19 public health information on a large scale, helping to create a direct channel of communication with citizens. Post your requests! #CovidIndiaSeva @PMOIndia pic.twitter.com/9dPKh9QklcApril 21, 2020 "Experts will quickly share authoritative public health reg #Covid-19 information on a large scale, helping to create a direct channel of communication with citizens," he said and called for subscribers to get started quickly. to post your requests. Twitter said it was actively working with various state governments to improve the skills of various departments in handling Covid-19 responses. According to data revealed by Twitter Sewa, 204 government laboratories and 86 NABL-accredited private laboratory chains are currently participating in the tests. Collection centers have increased to 16,000 in India and more than 4,055,320 have already been tested. He then added: "Government of India issued notice to start rapid antibody-based blood test for Covid-19 for conglomerate reporting areas (containment area) and in large migration/evacuation centers." supported and enabled the governments of Karnataka, Maharashtra, Jharkhand and Uttar Pradesh to create dedicated Covid response accounts.Twitter Seva, the interface through which the helpline works, is a personalized live query repair service.A The dashboard processes the tweets, converts them into resolvable tickets, and assigns them to the proper authority.These conversations are transparent and queries are resolved in real time, Health Ministry officials said.