Zoom is getting some serious changes you might like

Zoom is getting some serious changes you might like

Zoom has unveiled its final step in becoming a full-fledged communications platform.

Far from just providing video conferencing, the company is now looking to provide a variety of tools as part of its new Zoom One offering.

The new platform will bring together Zoom's collaboration tools, including persistent chat, phone, meetings, whiteboard and more. in a single package, simplifying deployment and choice for businesses around the world.

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Zoom One (Opens in a new tab) will have five pricing tiers, each with its own selection of tools and services.

The free basic tier offers the standard Zoom video conferencing experience, with up to 40 minutes of meetings for up to 100 people, plus three whiteboards with 25MB of cloud storage and messaging in Zoom's collaboration tool.

Pro tier at €149.90/year/user adds 5GB of cloud storage per license and real-time transcription for calls. It also removes meeting deadlines and enables group messaging, providing chats and channels for "collaboration, file sharing, and more."

At €199.90/user/year, the Business level allows meetings of up to 300 participants and unlimited whiteboards.

Best in class is currently the Business Plus tier, available for €250/year/user, which adds unlimited business phone calls to regional or toll-free numbers, plus national SMS and MMS and group-group automated call centers (ACDs). distribution with call queue . Users also get 10 GB of cloud recording storage per license, as well as real-time transcription and translation.

The last two tiers currently start at 10 licenses, but for larger companies there are Enterprise and Enterprise Plus plans, which offer meetings for up to 1000 participants, full PBX calls with Zoom Phone Pro, Zoom webinars, and full Zoom rooms. capabilities.

Users of the Zoom One Business Plus and Zoom One Enterprise Plus plans will also have access to another new feature announced by the company: translated and multilingual subtitles.

Allowing users to view translated subtitles in the language of their choice, the tool will be available between English and 10 additional languages, or from any of the 10 languages ​​to English.

The new "two-way translations" will be available in Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Russian, Spanish, and Ukrainian.

“Simplicity is at the heart of everything we do. As the Zoom platform evolved from a meeting app to a full-featured communications platform, it became clear that the introduction of a new suite like Zoom One was the next step in the company's evolution," said Greg Tomb, Zoom president.

"By bringing together chat, phone, meetings, whiteboard, etc. in a single offering, we are able to provide our customers with easy-to-manage solutions, so they can focus on business issues. the most important ones."