ScalaHosting Reviews | technological radar

ScalaHosting Reviews | technological radar

ScalaHosting(Opens in a new tab) may not be the most familiar web hosting name, but the company has something to brag about: 13 years in business, 50 customers, 000+ managed websites, and hosting top rated web and cloud. provider on Trustpilot.

A wide range of products has something for almost everyone: Shared Hosting - Opens in a new tab, VPS - Opens in a new tab, Dedicated Servers - Opens in a new tab, Application Hosting (WordPress, Magento , PrestaShop, WooCommerce , more), Reseller Plans (Opens in a new tab), Business Email Hosting (Opens in a new tab), and the list goes on.

Shared plans are packed with features. The Mini plan (opens in a new tab) supports one site and gives you 50 GB of storage, unlimited bandwidth, databases and email, free domain, SSL, free CDN, one free migration and 7 backups continuous for the last 7 days. It's priced at €3.95 per month on the three-year plan, €5.95 on renewal, or €5.95 if you pay annually.

Upgrading gives you more CPU resources, security monitoring, spam protection, unlimited storage and unlimited site hosting support, and more. The prices are very fair for what you get, but you can get better introductory discounts with other hosts. The Advanced Shared Hosting plan - opens in a new tab - costs €9,95 per month for 3 years, eg €13,95 on renewal; HostGator's Closest Business plan (opens in a new tab) starts much cheaper at $5.95 per month, but renews at $14.95 higher.

We were a little worried when we noticed the lack of live chat support with shared hosting plans, that's just one ticket. But ScalaHosting's VPS plans (opens in a new tab) cite fast response times of 30 seconds for live chat, 15 minutes for tickets, and if the company can come close to that, we'll be happy.


WordPress hosting is cheap but lacks advanced features (Image credit: ScalaHosting)

WordPress and servers

ScalaHosting's application hosting plans are basically the shared products, at the same prices, slightly modified depending on the application. For example, even the $3.95 per month (opens in a new tab) WordPress hosting plan is optimized specifically for WordPress performance, includes custom mod_security rules to block common web attacks, and provides additional support to help with common tasks. such as plugin troubleshooting.

It's good value for money, but it doesn't have the more advanced features you'll get with some managed WordPress plans (although you can get some with VPS plans – more on those in a bit). IONOS WordPress Pro (opens in a new tab ) includes testing to allow site changes to be tested before going live, for example, and can automatically update WordPress and plugins (ScalaHosting manages WordPress itself). These are invaluable tools for busy sites, but the plans are also much more expensive. - IONOS prices start at €18 billed monthly.


All ScalaHosting VPS plans are fully configurable (Image credit: ScalaHosting)

The VPS range (opens in a new window) is more impressive, especially for its configurability. Managed plans start at a great €11.95 per month for the first term (whichever term you choose), €13.95 at renewal, for 1 core, 2 GB RAM, 40 GB configuration storage and bandwidth. Unlimited band, with US or European data center options. But if that doesn't suit your needs, a customization panel lets you choose your preferred number of cores (1-24), RAM (2-128MB), and storage space (20-500GB), while the purchase screen allows you to choose a managed or unmanaged plan, with the free administration console SPanel or cPanel, the backup scheme you need, optionally with proactive monitoring. The price is good regardless of the specs, and if you're looking for a VPS plan, ScalaHosting is worth adding to your shortlist.

The company's dedicated line is much smaller, with just two server plans starting at $116 per month. They are also highly configurable and are the only products that give you the ability to host Windows through Windows Server 2008.


ScalaHosting has products for just about everyone (Image credit: ScalaHosting)

Creation and management of your site.

Purchasing our ScalaHosting plan was easy and straightforward. The website does a decent job of displaying your various options; the prices are clear and transparent (a rarity in the world of hosting); you choose a product, hand over the money (credit cards, PayPal, and bank transfers accepted), and moments later an email arrives with tips on how to get started.

Logging into ScalaHosting took us to their customer portal. This did not include any hosting related tools, but provided easy access to all account management features: contact details, billing, support, ordering, renewal, etc.

Search and select your hosting plan and you will be able to log in to cPanel with just one click.


Softaculous can automatically install WordPress and hundreds of other apps (Image credit: cPanel)

All shared hosting plans include Softaculous, a powerful platform for easy installation of WordPress and over 400 other applications.


All shared hosting plans also come with cPanel for website management (Image credit: cPanel)

CPanel's file manager and FTP tools let you upload an existing site, and the regular database, email, domain, and other modules give you everything you need to get your project up and running.

There are no surprises with any of this; it's just cPanel, and if you've used it before, you'll feel right at home.

Beginners may have more problems, as there isn't much web support. Searching the knowledge base for "Installing WordPress" gave us a plethora of results, none of which explained what we needed to know, and no results for "Softaculous". (On closer inspection, we found out why: the Knowledge Base's Hosting section only has 42 articles.)

Fortunately, 24/7 support is available via live chat and ticket. ScalaHosting cites fast response times of 30 seconds for chat, 5-30 minutes for tickets, depending on the complexity of the issue, and that was in line with our experience; when we asked a simple question about a product through a ticket, we received a friendly and helpful response in just 6 minutes.


We use, domain tools website speed tests, and Bitcatcha to measure the performance of our ScalaHosting site (Image credit:


To get an idea of ​​ScalaHosting's speed, we purchased the Mini starter shared hosting plan and set up a simple static website.

We then use to check our site every five minutes for seven days (that's over 2,000 visits), recording outages and response times.

The uptime was 100%, but the average response time was a disappointing 388ms, which put Scala Hosting's Mini plan in 25th place out of 28 shared hosting plans.

The range of results was better at 338-739 ms. Thirteen of our test sites reported response times of more than 739 ms, and seven reported response times of more than one second.

The Dotcom-Tools website speed test (opens in a new tab) measured our site load time across 16 sites in the US and Europe. The average load time was an acceptable mid-range of 981 ms (most sites hit between 700 ms and 1,5 s).

If you want more, remember that we only test each provider's basic shared hosting product. Upgrade to a higher shared hosting product for more resources, or go for a VPS or dedicated plan, and you should see results much faster.

final verdict

Scala Hosting isn't the fastest or cheapest host, but that's okay. They're still a knowledgeable provider with a wide range of products at reasonable prices and great support to help you with any issues, and that's fine with us.

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