Young workers are unhappy with outdated office setups and are calling for a digital transformation in the workplace, according to new research from SD Worx.

With the rise of home and hybrid work, many companies have risen to the challenge by providing the right hardware and software for workers to get things done wherever they are, like video conferencing and collaboration tools.

However, SD Worx says that often-overlooked behind-the-scenes processes require just as much attention, if not for the business, as for the continued satisfaction of the younger part of the workforce.

Technologies in the workplace

The report states that more than half (54%) of the Gen Z workforce (those born between the mid-to-late 90s and early 2010s) are seeking “better digitization of HR processes and solutions in the Workplace".

SD Worx says this highlights a "focus on digital solutions that bring improvements like speed and convenience to the employee experience," something that has become vitally important as more and more workers are open to considering career changes. at a time when every penny counts. .

The company believes streamlining vacation bookings and digital absence requests should be a priority to combat worker dissatisfaction, but not at the expense of a personalized experience.

This is evidenced by over 70% of workers who say they prefer a one-on-one onboarding session, co-worker collaboration, and an exit interview.

Work is already underway to improve the employee experience, with 53% of European companies having already invested in better digital HR processes, according to a study of more than 4 companies, with countries including the UK and Belgium in cabeza.

In addition to human resources, it appears that Gen Z workers are interested in the digitization of health and wellness, which has become a growing priority for workers in an effort to retain staff.

Colette Philp, UK country HR manager for SD Worx, describes current conditions as a “war for talent” in which companies must stake high stakes to attract and retain a new generation of staff.

Philp continues: “Employees are very clear about what they want… our research shows that employers are listening.”

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